We only exchange the products, which are damaged, faulted, broken or scratched at the time of purchase.
You have to inform us via email if you cannot bring back immediately at support@zaingee.com along with the invoice number and small description.
If you delivery was made in different city then we will provide you exchange and the shipping cost which our customer will be bear to send us back.
Please consult ZainGee support for shipping back method.
If you receive a product that is not what we have described in the catalog (replica, specs, images) you are not bound to keep the product, we will return your money back. You have to inform us within 24 hours of receiving of the product, email us at support@zaingee.com.
